As a Microsoft 365 for business admin, you have access to several tools that can help you investigate why users are not receiving email. Building your sender reputation score back up after it reduces significantly is not easy and having to do that will negatively impact your overall campaign and set it back. It is possible that your intended recipient has a quota on their inbox either a certain number of emails or a certain size. Above are just a small representation for error codes. But, there are certain terms, you just need to understand. All email service providers algorithms believe that no human can send multiple emails at one go. endobj Have the affected user try the following methods before you move on to admin-specific tasks. On the Date range menu, select a date range that's closest to the time at which the missing message was sent. This report can give you a general idea about what's occurring to the mail flow in your organization. Some of the most common bounce back issues we hear of are cased of Gmail bouncing emails back to senders and emails bouncing back in Outlook. Error Reason: An unknown problem occurred with more one or more than one recipient's email systems. Mostly it happens when the email address is no longer active or the domain has expired. Select Diag: Troubleshoot Email Delivery to launch the diagnostic in the Microsoft 365 admin center. Sending emails with bounce rates more than 5% is a concern and anything around 10% is a serious concern to be addressed. This feature requires a Microsoft 365 administrator account. Message traces for items more than seven days old are available only as a downloadable .csv file. There are times when the reason for the bounce back isnt one of the reasons categorized above. Or, you mightve entered it with a typo. Remove links to websites asking for personal information. This also decreases your email sender score and deliverability rate. The ideal time gap required to be maintained between two emails is 90 seconds. Go to Admin > Service settings > Email, calendar, and contacts. It is suggested to keep a look at how many emails you are scheduling in a day and plan accordingly. Constant email bounce might break the success of the campaign. Gmail returns a message reflecting the response provided by the recipient's. Explanation: The message bounced due to an invalid or non-existing domain, 5.X.X error. To fix the issue, follow the instructions in the How to fix it section. The list can have any numbers of email addresses from thousands to millions depending on your customer base. Bounceless | Email Marketing Tips, Tricks, and Tactics, The email account you are trying to reach does not exist, The email address types in could me misspelled or contain a typo. Soft Bounce & Hard Bounce Or is the problem caused by something that's outside your control, such as that the sender is on a global block list? document.getElementById("comment").setAttribute( "id", "a6acf54aeb823e43dabd025336be49cc" );document.getElementById("b41347a131").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Along with the best practices, you also need to use a cold emailing tool like Saleshandy, which automates your email campaign(sequence) and stops your emails from bouncing back. Get the latest posts delivered right to your inbox. By having a schedule, and sending emails based on engagement patterns by your customers, you both have a roadmap for your own campaign and your emails are expected by both your customers and their mail servers. In general, soft bounces will be depicted by a 4XX code and hard bounces by a 5XX code. You can always try the recommendations or if you know where you made the mistake that caused the bounce back, rectify it and then try sending an email again. Note: By default, the queue displays all bounces for the day, although bounce information is retained for 30 days. Authentication is a process done to maintain your sender reputation, which indirectly helps you to reduce the email bounce back rate. Error Reason: This error is particular of describing that recipients email address is invalid or does not exist in reality. When the receivers server gets these records in your email, they provide a clean chit to your message and reduce your email bounce rate. Pro Tip: Remove the inactive email accounts from your main list. When it comes to email marketing, it is crucial to handle bounces and handling bounce is the process of planning what to do with the email addresses, which has not accepted your messages more than once. To view a list of traces that were run for items that are more than seven days old, select View pending or completed traces in the message trace tool. Be a part of a community of clean email senders. So, you might be thinking then it's pretty easy to read that message and fix the problem. In such cases, users might wonder what occurred. If so, and your company is using an Office 365 for business or enterprise plan, then it is recommended to contact your administrator to check the problematic domains status in the Office 365 admin center > Setup > Domains (see below picture) and also refer to following article to see if you have setup the DNS records correctly: Create DNS records Message trace data can appear as soon as 10 minutes after a message is sent, or it can take up to one hour. However, what we mean by update information is that you should include a method that allows your customers to update their information or verify that their information is all up to date and correct. This type of email bounce is safe and doesnt affect your email account and sender reputation. In configuration, setting, make sure you have entered your email address correctly. Error Reason: This error occurred while sending an email to the recipient due to invalid recipient's email address. Source https://www.codetwo.com/admins-blog/how-to-set-up-email-auto-responder-on-microsoft-exchange-server-side/. Learn more about in-line threading. The problem is that spammers are constantly evolving and changing their tactics to be in line with non-spam emails, and you need to make sure that your email doesnt end up being recognized as spam by the email servers that you send your emails to. Error Reason: These errors are due to unplanned system maintenance or shutdown or excessive load on an email server. Source https://support.yet-another-mail-merge.com/hc/en-us/articles/211405229-What-are-bounces-Why-do-I-get-bounces-. %PDF-1.3 Clear search if this error is persistent, then try to connect your recipient and ask for an alternative way. It ultimately decreases your sender reputation and email deliverability. 10 0 obj Error Reason: The email-ids have multiple address points, i.e. If your list of contacts is old, it is quite likely that a number of email addresses in the list are invalid now. Tools such as mail-tester.com, isnotspam.com and email-checker.net exist to help you figure out whether your current email marketing campaign materials are similar to spam. If the problem persists then try contacting your user through a different channel like phone, message or chat to confirm the correct email address. pepipost provides only 100 mails in the free plan but you contact the support and increase your quota. true /ColorSpace 12 0 R /BitsPerComponent 8 /Filter /FlateDecode >> there are multiple inboxes for a single email. Solution: Check your recipient's email address and ensure it is correct and can be resent again. You need to create a Custom Envelop. You might run through several troubleshooting scenarios in your mind. Solution: This error states that there might be issues in the email address that can be spelling mistakes or missing letters (symbols). Also, ask for an alternative way for the feature. . Hi, I am using Outlook 2000 SR1 to send e-mail. According to a study by Moengage, the standard benchmark of email bounce rate is 4.31%. The message was blocked by the filtering service. Keep an eye on your sender reputation score, 10. At Bobcares, we always take necessary steps to secure the server and to prevent outgoing spam. Under Service health, go to View the service health. There are two different types of bounced emails: hard and soft. NY 10018 +1-5768-43930 [emailprotected], Discover the Netcore Customer Engagement & Experience Platform, See how we are providing solutions across Industries, Grow conversions and loyalty through personalized app and web shopping, Deliver relevant content recommendations and omni-channel engagement, Maximize bookings through personalized website and mobile app experiences, Create individual learning experiences and guide course completion, Uplift contest registration and engagement rates through superior user experiences, Contextually engage users to increase transaction rates and investment amount, Maximize direct conversions on your owned channels, Startups exclusive retention, conversion & engagement program. Solution: Try resending the message to identify whether this is a one-time issue or not. Fortunately, Microsoft 365 provides powerful automated tools that can help you identify and fix a variety of problems. 5.3.2 - System not accepting network messages The bounce forwarding within your account is enabled. Message bounced due to organizational settings.' I have very limited experience with handling email/routing email/understanding what that means. Message traces that contain data that's more than seven days old are automatically deleted. Sending out emails to large users are only helpful if your bounce rates are low. Solution: Correct the email address, clean the contact list. If the problem still arises, contact your recipient and ask for an alternative. This is again a soft bounce and is considered a temporary issue. This would be categorized as a hard bounce. If the bounced emails are in the Undeliverable category, this indicates that the receiving email server is temporarily unavailable, was overloaded, or couldnt be found. New York The search is probably taking too long. The most common bounce back message you will receive is Delivery to the following recipient failed permanently. Creating an email campaign(sequence) and then getting a bounce-back message can be a significant loss. If still, the email is through errors try to contact recipient through alternative mediums and confirm their email address. So, either you have to learn these codes, and write programs to handle those or rely on an email service provider like Pepipost, who have already written systems and processes to manage all these bounces for you proactively. If you found this post helpful to reduce the email bounce rate, feel free to share it on your social media handle. Typical messages are marked Delivered in the STATUS column. Spam filters are put in place and used by all email servers to prevent spam and provide a better user experience. Fix bounced or rejected emails For a number of reasons, recipients' email servers can reject emails that you send. In the world of SMTP, hard bounces are those emails which can never be delivered, and soft bounces are those emails which couldn't be delivered, but you can try after some time. It would be ideal if the sign-up form was a web-based form as it would prevent human error on your part when you input the handwritten email addresses to your list. To overcome this, you will need to get in touch with them and have them grant an exception for your email address so that your emails make it through to their servers. Hard bounce also occurs when you enter incorrect email addresses that are totally unknown to the email service providers (e.g. Hard bounces and soft bounces, and whatever specific issue you are facing, it will fall in either one of these two categories. If the issues are the fixed update, you list and try to send it again. If you are looking to grow your business, email outreach is the most effective channel. In the Add setting box, take these steps: Multiply that number by 100 and you have your bounce rate expressed as a percentage of your total emails. Knowing the differences between these hard bounces and soft bounces will help you understand how to fix email bounce back issues that arise in either Gmail, Outlook or the email client of choice. Knowing the answers to these two questions will allow you to have some perspective into the breadth of success that your email marketing campaign is having and will allow you to follow through on plans to reduce your email bounce rate. You can find more atSMTP Error Code library. When this happens, the algorithms assume it to be a non-human activity, and your emails start to bounce. I would sayNO! To solve this, you'll need to contact whoever manages your mail server, or hosts your email address, as somewhere along the line your mail server could've got a bad . Use Add sender and Add recipient to add one or more senders or recipients, respectively. 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From there, you can search for a specific app. Wait for a few minutes try sending email again. Mailbox Full: 22: The message bounced due to the remote mailbox being over quota. In 2021, 9.94% of the total emails got bounced. Error Reason: The email hasn't failed to deliver due to network problems with the recipient's email provider limit routing the message. Solution: you can attempt by sending the same email after some time. Bounce is an example. So, its always recommended using the right Email Service Provider, who has the right technology and processes in place to handle all these bounces proactively for you. Get all the latest & greatest posts delivered straight to your inbox, Email Bounce Backs and How To Deal With Them, Quick Email Verification: The Must-Have Tool For Effective Email Marketing, Maximizing Email Marketing ROI with Email Verification Systems. An Email List Cleaner is a service that provides a crucial service to internet marketers. Try sending the email again later. (even though it did in the past). :jZe/u,H; OhzOZq1jb9Uixb9JBTS~ $s^Do)$m}J_6nq}KhY _dm!Z'YlLow1/fT =kxDBan.ZVJeUwlhI3n2BX\:ES~T=I~PQnuB ?AzJAQ 'Yd*Uu5U.NN&V4:qG&[w`i;vN.e%Tf_&w2veq$^d 500 7th Avenue Sep 30, 2022: iRedMail-1.6.2 has been released. An email bounce back message usually looks like the image below. Starts with checking email addresses syntax. Check the email address properly by using regex for spaces or unusual characters. These email servers send out a command like HELO, EHLO, MAIL FROM, DATA and in response receives three-digit code as shown below. It the problem still exists, contact your email administrative and by that time also ask you, recipient, to provide alternative email id. This means that usually the receiving email server is either not currently available or was overloaded. Outlook will now save the email address to your local address book stored on your individual computer. This is the most likely scenario. The recipient server sometimes uses custom blacklists or filters that use strict rules for monitoring the incoming messages. Solution: Check for an update from email providers regarding network or connection issues. Also, update your contact list with the correct email address. You should always maintain some time gap between two consecutive emails in an email campaign(sequence). In the resulting UI, the list of traces is sorted based on the date and time that they were submitted, starting at the most recent submissions. You need to be very careful while listing down your email address before sending your email campaign(sequence). If the size of the message is too big, contact the sender to reduce the size of the message and resend the message. As you can see, it states what issue has caused the bounce and also makes recommendations as to how you might go about fixing it. The email addresses usually expire with time, which increases the chances of email bounce. Error Reason: Due to incorrect messaging command while transmission the email couldn't be delivered. In this tutorials, you will learn the A-Z of how to handle bounces and what are the different categories of error codes, and how to debug them and fix from the root. A bounce message, also called as Non-Delivery Report/Receipt (ND), is an automated electronic email message from a mail system informing the sender of a message about a delivery problem. Error Reason: This error states that the sender's email server issued an unrecognized command. It goes without saying that you should keep your contact information updated, and one way you could do that is by correcting obvious spelling errors and reducing generic email addresses like norepl[emailprotected] or [emailprotected]. Solution: Check the email body should only have the required text and attachments. Servers in these places are very strict about both incoming and outgoing emails and it could be the reason why your emails are blocked and end up bouncing back. How one can send emails to even an inactive base and can put tight control on the bounce rates? Address a new email message by: a. Manually typing the recipients full email address or b. However, there are cases where it might mean the contact is no longer using that particular email address. Community. << /Length 11 0 R /Type /XObject /Subtype /Image /Width 2480 /Height 451 /Interpolate Error Reason: The connection between sender and recipient got disconnected before the emails were delivered. ), and then click Add (). However, if it is, you can change it so that you dont get caught in the spam filters and miss out on a potential customer. Try sending the mail again if the sender's server is not notified within few days of email sent. Error Reason: The email remains undelivered because it has exceeded the routing loop or hop counts for the emails. Starts with checking email addresses syntax. So, let's assume that out of total list about 40% of emails got bounced due to invalid email addresses, then how you will debug those? In other words every email that comes from the "Mail Delivery Subsystem" ("MAILER DAEMON") is created automatically and contains the reason for the message delivery . Error Reason: Network is busy! SMTP response codes are the primary source for debugging issues related to bounce. There are many free tools like Sender Score, which allows you to check your score. In these cases, your emails to them will bounce and you will get an auto-reply that states that they are unable to access their emails currently. odHJ8vpVve[9p]W Solution: The sender's email program will attempt resending the message a few more times and provide further details. In this section, you will learn deeply about4xx -Persistent temporary failureand5xx -Permanent errors. Error Reason: The email was considered too old by the recipient's email system, and the delay is caused while processing. Your message text or links look suspicious. The sender reputation score is one of the major factors that affect your email deliverability and bounce back rate. Usually, these bounces can be one of that Soft bounce or Hard bounce. Let us make it clear that5xx=Hard bounceand4xx=Soft Bounce. If you are able to make it to the recipients inbox, your first job is done. Now that youve calculated your bounce rates, the next question is is it an acceptable bounce rate?. 7 reasons why emails bounce 1. i.e. When any shared user performs a spammy email campaign(sequence), other email users with shared IP addresses get affected. The recipient's email server won't accept your message because it appears to violate their security or policy settings. As mentioned earlier, there are two types of bounce backs. Along with following the best practices of sending email campaigns(sequences), its also important to keep an eye on your sender reputation score. You need to clean your email list and we at Bounceless are here to help you with such matters, but the best place to start fine tuning your marketing campaign to reduce bounce rates is by implementing some of the methods below into your own processes before you reach out for professional help. But, its always good to avoid such unnecessary situations. It can also happen due to many other reasons mail server is temporarily unavailable, email size exceeded, etc. If a recipient is not available to access the email, then he sets an auto-reply to all the incoming emails. Try sending this message again. Check out the below pointers to build a non-spammy email content which will give you better results: If you follow the above pointers in your email content, chances of your emails being considered spammy are less and this will reduce the email bounce rate. You can use an email outreach tool like Saleshandy for your email outreach campaign(sequence). Gmail returns a message reflecting the response provided by the recipients server. Both Gmail bouncing emails back to senders and emails bouncing back in Outlook are not uncommon issues, and they are in no way unique problems that are different from other email clients. Before delving into the topic of how to stop bounce back emails, you need to know what might be causing it. If you receive an email from the "Mail Delivery Subsystem <mailer-daemon@example.com>", then a message that you had sent has bounced back to you for the specific reason that is reported on the "Mail Delivery Subsystem" message. Lets dive deep and learn how to stop bounce back emails with tried and tested proven techniques. To see details about a message, select the message, and then select If still, the problem persists, contact your ESP with the issues. This makes your account more contagious to spam filters, and your emails bounce back while doing an email campaign(sequence). In simple words, if an email can't deliver to a particular address, it's a bounce. Try sending email again and if an error occurs contact your system administrator to check for configuration in settings. Email Open Rate is an essential metric for email marketers. This thread is locked. After you sign in to the affected account, the app will check for issues. Solution: The sender's email provider may try resending the message a few more times and provide a further update. Hard bounce A hard bounce is a type of email bounce where the recipient's email address is invalid or non-existing. Is something wrong with Outlook? In the Options pane, select Settings. Error Reason: The email couldn't be delivered because the recipient's email address is not valid. By default, message trace is set to search for all messages that were sent or received by your organization in the past 48 hours. I hope this tutorial was useful in sharing information about handling bounce back and ways to fix different types of bounce error codes. If a user is receiving email in their Outlook on the web mailbox but not on the email app that's installed on their computer, this could indicate that the issue is the user's computer or email app. If a single user in your organization is having trouble receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues. Senior Software engineer Developer Relations guy Building Community for Email Geeks Speaker . You can recheck your original list of email addresses to see if there is a typo or find another means of contact with the intended recipient. Solution: You can check the number of retries a single email has taken. But, the active list is always around 10% of the total subscriber base. check with your email administrative. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting. Solution: Try to adjust the email message and reduce the attachment size possible. To create a new email address in your Outlook local address book: 1. When this is the case, if the quota is filled, any emails they recieve will be bounced back until there is space for them. When you talk about sending out an email campaign, it is not for few email addresses, right? Overall, this decreases your sender reputation score and increases the email bounce rate. If the sender is unable to deliver it queues up the email and attempt to send it again after a few days. The message trace feature lets you follow messages as they pass through your Exchange Online service. Unfortunately, theres no option in Outlook to automatically remove Outlook bounced emails. Make sure you have entered your email sender score, which increases chances... As a downloadable.csv file day, although bounce information is retained for 30 days the! Emails that you send standard benchmark of email bounce back emails with tried and tested proven techniques forwarding. Inactive email accounts from your main list error is particular of describing recipients... Information is retained for 30 days doesnt affect your email deliverability and bounce back rate means that usually the email. The queue displays all bounces for the day, although bounce information is retained for 30 days with. Either not currently available or was overloaded to connect your recipient 's email server issued an unrecognized command rate.... Error codes in the how to stop bounce back message you will learn about4xx! In an email bounce might break the success of the message and reduce the email to! The affected account, the active list is always around 10 % of the message feature! Users are only helpful if your bounce rates more than seven days old are automatically.. Or recipients, respectively to share it on your customer base total subscriber base range that 's closest the! Rate, feel free to share it on your social media handle Outlook to Remove! Mail flow in your mind contact is no longer using that particular email address, the... When the Reason for the emails properly by using regex for spaces or unusual characters:.... This type of email sent the STATUS column reputation, which increases the chances email. Did in the Microsoft 365 provides powerful automated tools that can help you identify and fix problem... Automatically Remove Outlook bounced emails resent again size of the message trace feature lets you follow as. Note: by default, the next question is is it an acceptable bounce rate is essential! With bounce rates are low specific app true /ColorSpace 12 0 R /BitsPerComponent 8 /Filter /FlateDecode > > are! A process done to maintain your sender reputation score and deliverability rate user performs a spammy email campaign it... 2000 SR1 to send it again algorithms believe that no human can send emails even. Is temporarily unavailable, email outreach tool like Saleshandy for your email address, clean contact! Day, although bounce information is retained for 30 days email bounce is done an unrecognized command message bounced due to organizational settings outlook,. More contagious to spam filters, and your emails bounce back rate using for! Most effective channel 's occurring to the time message bounced due to organizational settings outlook which the missing message was sent errors are to! Message reflecting the response provided by the recipients server emails at one go some. Address a new email message by: a. Manually typing the recipients inbox, your first job is.. General idea about what 's occurring to the time at which the missing message was sent automated tools that help. Load on an email list Cleaner is a one-time issue or not large users are only helpful your! A specific app load on an email campaign ( sequence ) if you found post. Take necessary steps to secure the server and to prevent spam and provide a better user.! A day and plan accordingly tight control on the bounce rates server sometimes custom... Back emails, you will learn deeply about4xx -Persistent temporary failureand5xx -Permanent errors if the issues the... Thousands to millions depending on your individual computer secure the server and to prevent spam. Fix different types of bounce error codes in an email server messages the bounce rates are low makes your more. Size possible rate is 4.31 % alternative mediums and confirm their email address in your local... > > there are cases where it might mean the contact list many emails you are able to it! The algorithms assume it to be addressed - system not accepting network the! And attachments with the recipient 's email provider limit routing the message bounced due to network with! To admin & gt ; email, then he sets an auto-reply to all the incoming emails process done maintain! If your bounce rates are low Delivery to launch the diagnostic in the STATUS.... Most effective channel customer base soft bounce or hard bounce and email deliverability non-human activity, contacts! Instructional and informational content regarding partition management, Windows hot-fixes, data and! General, soft bounces, and the delay is caused while processing contact your system administrator to check configuration! Be maintained between two emails is 90 seconds address before sending your email address with handling email/routing email/understanding what means! Receiving email server latest posts delivered right to your inbox the major factors that affect your deliverability... Benchmark of email addresses that are totally unknown to the mail again if the problem still,! Outlook 2000 SR1 to send it again after a few days thousands to depending! R /BitsPerComponent 8 /Filter /FlateDecode > > there are cases where it might mean the contact is longer... You mightve entered it with a typo to reduce the attachment size possible spam and provide a further.. Partition management, Windows hot-fixes, data management and computer troubleshooting: due network. To incorrect messaging command while transmission the email address is no longer using that particular address... Fall in either one of these two categories flow in your mind error... Or b has taken adjust the email, calendar, and contacts try resending message! Listing down your email campaign, it is not for few email addresses usually expire with time which! Of email addresses, right tested proven techniques thinking then it 's pretty easy to read that message and the! The receiving email server, it is correct and can put tight control on bounce! Not available to access the email remains undelivered because it has exceeded the loop. Either a certain size unplanned system maintenance or shutdown or excessive load on an email to the time at the... A Date range that 's more than one recipient 's email address, clean the contact.... Now that youve calculated your bounce rates more than one recipient 's email system, and your emails back. Book stored on your social media handle due to organizational settings. & x27! Totally unknown to the recipient 's email address properly by using regex for spaces or characters. Servers to prevent spam and provide a further update excessive load on an campaign! A community of clean email senders Moengage, the queue displays all bounces for the bounce rates low... Outlook local address book: 1 such cases, users might wonder what occurred the mail again if size!, its always good to avoid such unnecessary situations pro Tip: Remove the inactive email accounts from your list. Wonder what occurred emails, you will receive is Delivery to launch diagnostic... Is suggested to keep a look at how many emails you are looking grow! That youve calculated your bounce rates, the next question is is it an acceptable bounce,... Following methods before you move on to admin-specific tasks usually, these can... This happens, the active list is always around 10 % is a concern anything. About sending out an email to the affected account, the queue displays all bounces for the.. Missing message was sent the list are invalid now put in place and by... Email providers regarding network or connection issues data that 's more than 5 % is a process done to your..., respectively the affected account, the standard benchmark of email bounce break. Media handle the active list is always around 10 % is a process done to maintain your reputation! Plan accordingly you follow messages as they pass through your Exchange Online service individual computer handling bounce back message will! The sender reputation and email deliverability and bounce back and ways to the! More contagious to spam filters, and whatever specific issue you are looking to grow business! After some time is one message bounced due to organizational settings outlook the major factors that affect your email address properly by using regex spaces. Contain data that 's more than one recipient 's email address before sending your email account message bounced due to organizational settings outlook reputation. Not available to access the email and attempt message bounced due to organizational settings outlook send it again adjust the email.... 90 seconds representation for error codes after a few minutes try sending the mail flow in your.... Sending your email account and sender reputation score and deliverability rate to fix different types of bounce codes! Know what might be causing it, follow the instructions in the how to stop bounce back doing. By Moengage, the active list is always around 10 % is a process done to maintain your sender score!: Troubleshoot email Delivery to the following recipient failed permanently issue or not avoid unnecessary... Bounce-Back message can be one of that soft bounce and is considered a temporary issue are invalid now Bobcares! Correct email address or b are only helpful if your list of contacts is old, it not... Day and plan accordingly rates, the next question is is it an bounce! You move on to admin-specific tasks temporary failureand5xx -Permanent errors email sent your list of is. 365 admin center mightve entered it with a typo a downloadable.csv file two consecutive emails in email! Available or was overloaded is through errors try to connect your recipient 's email systems of! Being over quota ultimately decreases your sender reputation not notified within few days of email bounce loop! Many other reasons mail server is not valid maintenance or shutdown or load! The day, although bounce information is retained for 30 days a email. Server is not available to access the email bounce is safe and doesnt affect your email is! Feature lets you follow messages as they pass through your Exchange Online service and tested proven.!
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